Frequently Asked Questions
Answers to common questions about Fan Strategy.
01 Is Fan Strategy licensed and regulated?
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Yes. Fan Strategy operates under a licence from the Malta Gaming Authority (MGA), which audits our games and betting markets for fairness. The MGA licence number is displayed in the site footer, and we also comply with UK Gambling Commission standards for UK players. A valid licence means we are legally required to protect player funds and adhere to strict responsible‑gambling rules.
02 What are the wagering requirements for Fan Strategy’s welcome bonus?
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The welcome bonus is subject to a 35× playthrough requirement, calculated on the bonus amount only. You have 30 days from the day you claim the bonus to meet the wagering. Only bets placed at odds of 1.50 or higher count toward the requirement, and any withdrawal before clearing the bonus will forfeit the remaining bonus funds.
03 Which payment methods can I use to deposit and withdraw on Fan Strategy?
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Fan Strategy accepts Visa and Mastercard credit/debit cards, Skrill, Neteller, ecoPayz, and direct bank transfer. Cryptocurrency deposits (BTC, ETH, USDT) are also supported with no minimum and are processed instantly. E‑wallet withdrawals are usually completed within 24 hours; card and bank transfers take 3–5 business days.
04 What documents does Fan Strategy need for KYC verification?
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To verify your identity we require a clear copy of a government‑issued photo ID (passport, driving licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within the last three months. Depending on the deposit method, we may also ask for a screenshot of the payment method. All documents are processed within 48 hours and stored securely.
05 What happens to my bet if a World Cup match is postponed or cancelled on Fan Strategy?
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If a match is postponed before kick‑off, all bets on that market are void and the stake is returned to your account. For matches abandoned after the start, bets are settled based on the official competition rules – usually a result is declared if more than 90 minutes have been played, otherwise the market is void. The decision follows the governing body’s official announcement.
06 Does Fan Strategy provide responsible‑gambling tools such as deposit limits or self‑exclusion?
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Yes. In the ‘My Account’ section you can set daily, weekly or monthly deposit caps, loss limits and session‑time reminders. If you need a break, you can activate a temporary time‑out (24 hours to 30 days) or a longer self‑exclusion that blocks access for at least six months. All limits can be adjusted, but reducing a limit takes effect immediately, while increasing requires a 24‑hour cooling‑off period.